Shipping Policy

1. Service Delivery

Teams Pro provides digital storage and collaboration services. Upon successful payment:

• Service access is granted automatically
• No physical products are shipped
• All services are delivered digitally through our platform
• Access is immediate upon payment confirmation

2. Digital Service Activation

Automatic Activation (Razorpay Payments)

• Instant activation upon successful payment
• Real-time access to premium features
• Immediate team creation capabilities

Manual Activation (Bank Transfer)

• Activation within 2-24 hours after payment verification
• Admin approval required for manual payments
• Email notification upon service activation

3. Service Features Delivery

Upon activation, you receive access to:

• Premium Plan: 1 team creation, unlimited roles, 999MB file uploads
• Diamond Plan: Unlimited teams, unlimited roles, 999MB file uploads
• Secure file storage and sharing capabilities
• Team collaboration tools
• Role-based access management

4. Geographic Availability

Our digital services are available:

• Globally accessible via internet connection
• No geographic restrictions for service delivery
• 24/7 platform availability
• Multi-device access (desktop, mobile, tablet)

5. Service Delivery Timeline

6. Access Credentials

Service access is provided through:

• Your registered email address and password
• Secure login portal at teams.proh.top
• No additional credentials or physical delivery required
• Password recovery available via email

7. Service Interruptions

In case of service delivery issues:

• Scheduled maintenance announced 24 hours in advance
• Emergency maintenance completed within 4 hours
• Service status updates provided via email
• Compensation for extended outages as per terms

8. Digital Receipt and Confirmation

Upon service activation, you will receive:

• Email confirmation of service activation
• Digital receipt with payment details
• Service expiry date and renewal information
• Access instructions and getting started guide

9. Customer Support for Service Delivery

For service delivery issues, contact us:

• Email: prosubhamdas@yahoo.com
• Phone: +917003532694
• Response time: Within 24 hours
• Business hours: Monday-Friday, 9AM-6PM IST

10. Service Modifications

We reserve the right to:

• Update service features and capabilities
• Modify delivery methods for improved user experience
• Enhance security and performance measures
• Notify users of significant service changes